Discover how Everllence embraced the digital future with the symmedia Hub, transforming remote service and machinery management for greater security, flexibility, and efficiency.
Introduction: Pioneering Digital Transformation in Machinery Management
The mechanical engineering industry is advancing rapidly toward digital transformation. For companies like Everllence, managing a diverse machinery park while ensuring secure asset management and remote access poses a unique challenge. Together with symmedia, Everllence successfully introduced the “symmedia Hub” cloud solution, setting new standards for security, flexibility, and efficiency in remote service.
Challenge: Secure and Flexible Remote Access for a Heterogeneous Machinery Park
Everllence, a global leader in the production of large engines, turbines, heat pumps, and energy-efficient technologies, operates a production environment with machines from a variety of manufacturers. The challenge was to find a unified solution capable of integrating this diverse machinery park while meeting strict IT/OT security requirements.
Particularly crucial was the secure provision of remote access for support and maintenance, a need perfectly addressed by symmedia’s IEC 62443-certified solution.
Collaboration: From Initial Contact to Seamless Implementation
symmedia had been on Everllence’ radar through numerous suppliers that successfully used their technology. The platform’s exceptional security and intuitive design caught the attention of the company’s IT/OT security and production leaders.
The collaboration began with a presentation at Everllence’s main site in Augsburg, which convinced key decision-makers of the symmedia Hub’s potential. Building on this momentum, a hands-on workshop was held at Oberhausen in late 2023. During this two-day session, multiple machines were connected live to the cloud solution, showcasing the system’s capability to integrate and operate within Everllence’s infrastructure seamlessly.
This demonstration not only validated the symmedia Hub but also won the trust of stakeholders across different levels of the organization.
Success: Enhanced Efficiency and Productivity
The integration of symmedia Hub into Everllence’s existing infrastructure yielded immediate benefits:
- Efficient Remote Service: Reduced technician deployments and streamlined support processes.
- Higher Machine Productivity: Optimized operations across machines and production sites.
- Future-Ready Collaboration: A strong foundation for networked collaboration between manufacturers, operators, and partners.
A production manager at Everllence summarized it succinctly: “The system works simply, and working with the system is simple.” This high level of acceptance underscores the usability and efficiency of the solution.
„“The use of the symmedia HUB at Everllence elevates remote service and collaboration to a new level. With the highest security standards, the solution ensures efficiency, reliability, and future-proof digitalization.”"
– Dominik Bader, Everllence SE (FIPI – Industrial IT)
Outlook: Building a Networked Future
The successful pilot phase marked just the beginning. Through regular strategic meetings, plans are underway to connect all machines and sites gradually to the symmedia Hub, ensuring long-term optimization and scalability.
This collaboration signifies a milestone in the digital transformation of mechanical engineering, driving innovation with a focus on security, efficiency, and collaboration. With the symmedia Hub, Everllence takes a bold step into the future of networked machinery and intelligent maintenance.
Source: symmedia
