Tobias Weber

PIA Maintenance App – How Proactive Service and Demand-Based Maintenance Is Done

“Every company needs to focus more and more on its core competence – that’s why the future will depend on more collaborations and partnerships. We are already living this credo today – on the customer and supplier side,” says Tobias Weber of PIA Automation in episode 102 of the IoT Use Case Podcast. Digital Enabler helped PIA Automation develop a software package that supports and simplifies its customers’ maintenance and repair activities. PIA Automation has been working with IoT for several years now. Many will be familiar with the so-called “PIA Industrial App Suite”. This podcast episode discusses how their vision with IoT has evolved since then and what use cases they see in practice in the area of service for their customers. Digital Enabler helped PIA Automation develop a software package that supports and simplifies its customers’ maintenance and repair activities. Also: What does a day-to-day production of an assembly line of a customer of PIA actually look like? What challenges do customers face here? Which use cases really take customer service to a qualitatively higher level? Keyword IoT and strong partners – Digital Enabler! Event note: If you would like to see the whole thing LIVE and have it explained, you can do so from June 27-30, 2023 at the automatica trade fair in Munich at booth A6.302!