Tobias Baur

The Amazon for cutting tools delivers tools from the IoT cloud 24/7

We are familiar with vending machines that deliver products at the push of a button. In this podcast episode, however, there’s no Snickers, but high-quality tools like drills and cutting inserts. How this special automatic tooling machine works and how the right tool is delivered at the right time is the core topic of episode 72. The experts on board are Marcus Götting and Tobias Baur, who together with Ing. Madeleine Mickeleit explain how CERATIZIT’s IoT-enabled vending machines enable optimal availability, material filling and remote support. The focus of the project: The tool expert is taking the next technological step in their vending machine connection with their IT service provider Materna Information & Communications SE and scaling it for the future. With 1000+ connected devices worldwide, service calls can now also be carried out, for example, in the field. in Mexico can be carried out in a cost- and time-optimized manner and directly from Kempten – a CERATIZIT site with more than 350 employees. In SAP, the allocation to customers and projects takes place and enables the optimal administration, inventory and billing of the vending machines centrally. – Tools always available – Transparent usage – Usage-based billing – Remote Support – Process optimization – Sustainable Innovation in “Aftersales & Service” based on IoT data with optimized supply chain for 24/7 availability.