Markus Eibl

Digital maintenance made easy – how self-service works in the MyUNTHA portal

This episode focuses on digital transformation in mechanical engineering and asks the key question: How can costly unplanned downtime be avoided? The starting point: UNTHA’s industrial shredders process up to 50 tons of material per hour. Any unexpected machine downtime leads to significant costs. Often, wear and tear or unforeseen issues go undetected with traditional maintenance intervals. The challenges: Machines deliver over 100 data points – but how can these be reduced to comprehensible recommendations for action? Maintenance processes are often inefficient, and finding the right spare parts can be complex. Customers range from small craft businesses to large international recycling companies, with very different levels of digital maturity. The solution: The MyUNTHA customer portal combines three core modules: GENIUS: Condition monitoring and reporting in real-time. Maintenance Manager: Digital maintenance schedules with reminders and step-by-step instructions — designed even for untrained staff. Spare Parts Catalog with 3D models: Quickly identify parts and order them directly. In the future, these modules will become even more connected — turning condition data directly into action recommendations and spare parts suggestions. Looking ahead: UNTHA plans to launch its own app store for flexible add-on features, and an AI-powered service desk to streamline global support. Key takeaways from UNTHA: Keep it simple — in pricing, communication, and user guidance. Continuous monitoring is key for ongoing development. Digitalization only works when all processes run seamlessly together. Tune in to discover how data-driven maintenance can future-proof your operations!